Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including name, email address, and business details when you create an account. We also collect information about your clients only as directed by you through the platform.

We collect usage data such as pages visited and features used to improve our service.

2. How We Use Your Information

• To provide, operate, and improve the OwnSuiteBook platform
• To send transactional emails and notifications you request
• To process payments through our payment processor (Stripe)
• To communicate with you about your account and our services

3. Data Sharing

We do not sell your personal information. We share data only with:

• Payment processors (Stripe) to facilitate transactions
• SMS providers (Twilio) to send appointment reminders
• Cloud infrastructure providers to host our service

4. Your Client Data

You are the data controller for your clients' information. We process client data on your behalf solely to provide the booking and management features you use. We do not use your clients' data for our own marketing purposes.

5. Data Security

We use industry-standard encryption (TLS) for all data in transit and encrypt sensitive data at rest. Passwords are hashed and never stored in plain text.

6. Data Retention

We retain your data as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.

7. Contact

Questions about this policy? Email us at hello@ownsuitebook.com.